Sue is a personal trainer at a local gym and she

typically conducts and interview with all new clients.
According to your textbook which of the following best describes the goal Sue has for the interviews.
A. Investigate and issue
B. Conduct research to identify a pattern
C. Diagnose and to solve a problem
D. Learn why employees leave an organization


Answer: C

Communication & Mass Media

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Information on which of the following is most useful for predicting reactions and responses, stimulating participation, and building sustaining relationships?

A) perceptions B) behaviors C) attitudes D) beliefs E) ethics

Communication & Mass Media

Why is it important to outline your speech?

A) Outlining provides a logical arrangement of your main points and subpoints. B) Outlining keeps you from having to prepare note cards. C) Outlining helps you decide when to make eye contact with your audience. D) A speaker who carries an outline to the podium looks better prepared.

Communication & Mass Media

Identify at least three love styles and give an example of how two people might interact for each style. Be descriptive and creative in your response.

What will be an ideal response?

Communication & Mass Media

Hocker and Wilmot discuss several benefits of learning effective skills in conflict. Which of the following is one of those benefits?

A. You can learn to always get what you want. B. You can improve your relationships. C. People around you will benefit from your improved skills, and you can improve your relationships. D. You will finally learn how to avoid all conflicts. E. People around you will benefit from your improved skills.

Communication & Mass Media