Cash flow from ____ activities includes increases and decreases in short-term and long-term borrowing, increases and decreases in common and preferred stock, and dividends
a. operating
b. investing
c. financing
d. purchasing
e. exchanging
C
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If company managers decide to set the export price for a particular product at an amount equivalent to the home-country price, they would be using which approach to pricing?
A) ethnocentric B) polycentric C) regiocentric D) geocentric E) extension pricing
In a just-in-time manufacturing environment, both push-through and pull-through methods trigger scheduling of production
Indicate whether the statement is true or false
Long-term notes and bonds have similar effects on the financial statements
Indicate whether the statement is true or false
A customer support call center grades their employees on how quickly they resolve customer problems (average call time) and how many times the customer request escalates to the point that a supervisor must be summoned to resolve the dispute
What might an employee do to perform well on these metrics without actually providing good customer service? What could management do to prevent such behaviors?