Rumors and gossip rarely tell a complete or unbiased version of the truth; therefore, supervisors should
A. participate in spreading rumors.
B. immediately call for legal action against all rumormongers.
C. use grapevine communication to prevent the spread of rumors.
D. have an open mind and get the facts from those directly involved.
Answer: D
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Professional Dental Supply has been successfully selling dental instruments to dentists for the past twenty years and has developed strong customer relations. When looking for new marketing opportunities, Professional Dental Supply will most likely look first at
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