A family in the emergency department is overwhelmed at the loss of several family members due to a shooting incident in the community. Which intervention by the nurse is most beneficial?
a. Offer the family choices as appropriate and possible.
b. Call the hospital chaplain to stay with the family.
c. Do not allow visiting of the victims until the bodies are prepared.
d. Provide privacy for law enforcement to interview the family.
A
Offering choices when appropriate and when possible gives some personal control back to indi-viduals. The family may or may not want the assistance of religious personnel; the nurse should assess for this before calling anyone. Visiting procedures should take into account the needs of the family. The family may appreciate privacy, but this is not as helpful as allowing choices when the family is able to make them.
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