Project managers have the capability to manage customer expectations and perceptions.
Answer the following statement true (T) or false (F)
True
Project managers must be skilled at managing customer expectations and perceptions. Too often they deal with these expectations after the fact when they try to alleviate a client's dissatisfaction by carefully explaining why the project cost more or took longer than planned. A more proactive approach is to begin to shape the proper expectations up front and accept that this is an ongoing process throughout the life of a project.
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Budgeted sales commissions would appear on the:
A. selling, general and administrative budget and pro forma balance sheet B. sales budget and pro forma income statement C. sales budget and pro forma balance sheet D. selling, general and administrative budget and pro forma income statement
Don’t make any silly ______ or nervous sounds as you approach your speaking location.
Fill in the blank(s) with the appropriate word(s).
Identify the nouns in the sentence. Some people left after the first act
Because sales promotion is cheap and easy to implement, it can be effectively and economically undertaken by any firm.
Answer the following statement true (T) or false (F)