Vocal variety includes pitch, rate, and loudness changes
Indicate whether the statement is true or false
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Explaining how a mediation process will unfold ______.
A. helps disputants to remain patient while listening to the other tell his or her story B. creates an unnecessarily long opening statement C. gives the disputants too much information when they are worried about their own conflict D. unnecessarily duplicates premediation casework information
A square conference table arrangement focuses on a central leader and encourages interaction between the group and the leader
Indicate whether this statement is true or false.
Lana says she enjoys using Facebook because it helps her connect to her friends from high school who are at other colleges, her cousins who live in New Mexico, and new people she meets on campus. Lana's reason for using Facebook is that it ____
A) allows for diffusion. B) cultivates convergence. C) is easily manipulated. D) offers instant speed. E) all of these choices.
Using color and underlining on speaking notes are practices that are distracting
to the speaker. Indicate whether the statement is true or false.