________ is the assignment of different tasks to different people or groups in an organization.
A. Supply chain
B. Division of labor
C. Locus of control
D. Value chain
E. Standardization
Answer: B
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At UPS, delivery ______ vary according to whether a route is urban, suburban, or rural in nature, because conditions vary in each type of route.
A. RATER scales B. standards C. ratio analyses D. PDCA cycles E. strategy maps
News releases that communicate directly with the customers and other audiences and include network links are called what?
A) Press releases B) Direct to consumer releases C) Social media releases D) Blog releases E) World wide web releases
Which of the following is a product cost?
A) sales commissions B) CEO's salary C) delivery van depreciation D) depreciation on production equipment
The purchased right to reproduce and sell a computer program is covered by which intangible?
A) Copyright B) Franchise C) Patent D) Trademark