A conflict management technique where both sides work together to develop an optimal outcome is called:
a. avoiding. c. confronting.
b. competing. d. collaborating.
D
Collaborating is when both sides work together to develop an optimal outcome. Avoiding is ignoring
the conflict. Competing is when two or three sides are forced to compete, and it produces a winner.
Confronting is an obvious movement to stop conflict at the very start.
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