Identify and explain two of the eight traits of proper telephone etiquette
What will be an ideal response?
Some traits of proper telephone etiquette are choosing wording carefully, being warm and welcoming, not making promises or making assurances regarding outcomes that are beyond your control, and remaining sincere.
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An abrasion affects which part of the skin?
A) Epidermis B) Dermal layer C) Dermal and subcutaneous layers D) Epidermal and dermal layers
The most abundant mineral in the human body is:
A. sodium B. magnesium C. calcium D. potassium
A written plan that states the length of time a healthcare facility retains its health records is called a(n):
A. audit plan. B. record retention plan. C. storage plan. D. HR policy.
Deontology's most apparently beneficial application is in the area of _____
A) Assignment of benefits B) Deciding fee-for-service adjustments C) Informed consent for research D) Providing insurance benefits