Effective use of the nursing process is dependent on communication that
a. is structured and goal-directed.
b. meets the needs of both patient and nurse.
c. is spontaneous and affords mutual self-disclosure.
d. fosters emotional distance between patient and nurse.
A
Therapeutic communication occurs with the purpose of helping patients. It is patient-centered, structured, and goal-directed. It is not expected to meet the needs of the nurse or to include mutual self-disclosure. These are characteristics of social communication. The nurse maintains objectivity, rather than emotional distance.
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