What are two components that are crucial to the effectiveness of a total quality management program?

What will be an ideal response?


Two critical factors that influence the effectiveness of a TQM program are top management's commitment to the program by treating quality improvement as a top priority and the coordination of specific elements of the program so that they work in harmony with each other. 

Business

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The ______ dimension of a message refers to how a message is said and what it implies about the relationship between the participants.

A. content B. relationship C. communal D. public

Business

A flowchart is an example of a relationship chart

Indicate whether the statement is true or false

Business

A $10,000, 8 percent coupon bond that sells for $10,000 has a yield to maturity of

A) 8 percent. B) 10 percent. C) 12 percent. D) 14 percent.

Business

An individual's unique physical or behavioral characteristics that can be used to identify an individual precisely best defines

A) biometrics. B) cookies. C) Web bugs. D) page monitor.

Business