Jobs designed by scientific management:

A. included tasks that were designed in a manner that a worker is required to deliberate.
B. were too narrow and limited in the number of tasks and activities assigned to each worker.
C. consisted of different activities to overcome the boredom of overspecialized work.
D. required workers to calibrate and define each task carefully.


Answer: B

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a. Chronological b. Contrasting c. Causal d. Complementary

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Which of the following qualifies as “develop enabling processes” in terms of the text’s 10-step diversity initiative?

a. Respect previous diversity initiatives. b. Develop long- and short-term goals. c. Gather relevant historical data about progress. d. Train specific individuals to manage the change process.

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The degree of operating leverage can be measured by ________

A) dividing the contribution margin by operating income B) dividing the fixed costs by the sales price per unit C) multiplying the contribution margin by sales revenue D) dividing the fixed costs by contribution margin

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To avoid strict product liability, a manufacturer must make a product entirely safe for all uses.

Answer the following statement true (T) or false (F)

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