You have been asked to design a customer loyalty program for a new hamburger restaurant. What would such a program look like and how would it function? How could you assess the success or failure of this program?

What will be an ideal response?


A successful answer should propose at least one possible approach to customer loyalty (e.g., punch cards for frequent diners). The answer should then include a possible metric (diners per day, etc.) that could be used to measure changes in loyalty and overall numbers/profitability of customers.

Business

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What is the difference between data and information?

What will be an ideal response?

Business

One of the best-known self-regulatory agencies that encourages social responsibility is the:

a. BBB b. NAACP c. NARB d. OSHA e. EEOC

Business

The right to sue under Section 1981A for compensatory and punitive damages for intentional violations of Title VII and the Americans with Disabilities Act of 1990 was added by the:

a. Fair Labor Standards Act. b. National Labor Relations Act. c. Clayton Act. d. Civil Rights Act.

Business

The capital asset pricing model is used to calculate the effect of increase in prices of capital assets due to inflation

Indicate whether the statement is true or false

Business