One of the listening goals is to listen with empathy. The word empathy comes from a Greek word for _____
a. agreement
b. dislike
c. quiet
d. passion
d
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Which of these FAJA Points helps the writer identify essential details of situations and events?
a. Analysis b. Fact c. Action d. Judgment
The decision of the jury in Ledbetter produced
a. the record of facts that the judges accepted. b. the basis for a series of different narratives. c. a consistent story of what she experienced. d. more confusion than clarity.
According to Belbin's Team-Role Theory, which of the following roles describes a conscientious, methodical person who transforms group decisions into practical actions?
a) Teamworker b) Implementer c) Shaper d) Specialist e) Resource investigator
Matilda is giving a speech at a dinner. The audience is in high spirits and obviously in the mood to laugh, so Matilda decides to tell a joke. She's nervous about getting the punch line right, though, and tells the set-up and punch line so quickly that they almost sound like one long sentence. Even though her words are all intelligible, the audience barely laughs at what is normally a very funny joke. Why did Matilda's joke only receive a weak response?
A. Matilda included too many details in her joke. B. Matilda read the audience incorrectly. C. The audience was not allowed to properly anticipate the punch line. D. The audience was confused by extra, unnecessary details that Matilda added.