If you discover an error on your credit card statement, you should not pay any portion of the balance until the matter has been resolved
Indicate whether the statement is true or false.
Answer: FALSE
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Procter & Gamble's introduction of All-Temperature Cheer laundry detergent in Japan was a flop at first
The problem was that Japanese women wash clothes in cold water–either tap water or leftover bath water–so they don't care about all-temperature washing (which is a big selling point in the United States). Also, Cheer was first introduced in Japan at a time when the market for fabric softeners in Japan was rapidly expanding. However, when Japanese housewives added lots of fabric softener to the water, Cheer didn't produce many suds (Americans don't use as much fabric softener). P&G reformulated the product so it wouldn't be affected by fabric softeners, and ads for Cheer in Japan pledged superior cleaning in cold water, not all temperatures. Which of the following might have helped P&G avoid the initial problems with Cheer? A) Maslow's hierarchy B) high vs. low context culture C) diffusion of innovation D) self-reference criterion E) polycentric orientation
A company has a selling price of $1500 each for its printers. Each printer has a 2 year warranty that covers replacement of defective parts. It is estimated that 3% of all printers sold will be returned under the warranty at an average cost of $144 each. During November, the company sold 24,000 printers, and 340 printers were serviced under the warranty. What is the company's warranty expense for the month of November?
A. $47,000 B. $51,840 C. $48,960 D. $21,000 E. $103,680
Which of the following would not require the use of cost behavior analysis?
a. Transferring production costs from one department to another b. Projecting anticipated costs of a new project c. Buying an existing business d. Changing an existing product or service
You should use formal data tables when you _______________
a. have exact figures from your research b. are writing a formal document c. must present a large amount of data d. use conflicting data