In their five rules for enhancing intimate communication, what do Notarius and Markman mean by using the "speaker-listener tool" when discussing relationship problems?
a. Only the partner who has the floor may speak, and the other must listen attentively.
b. Each partner can take a break from the discussion at any time.
c. Each person must focus on his or her feelings and their role in the problem.
d. The couple must try to stay on one topic at a time.
Answer: A
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