Identify a salesperson as a change agent.
What will be an ideal response?
To achieve increasing revenue in an account over time, a salesperson acts as a change agent, or a cause of change in an organization. Each sale may involve some type of change-perhaps a change from a competitive product or simply a new version of the old one.
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In the context of the Vroom-Yetton-Jago normative decision model, the term _____ means that a manager makes the decision alone and either announces it or "sells" it to the group.?
a. ?decide b. facilitate? c. consult? d. delegate?
The challenge that companies today sometimes have is that they are departmentalized and act independently of each other. One solution that can help a company work ________ includes management information systems.
A. Variables B. Interdependently C. Human resource data D. Resource information systems
The key element of effective teamwork is
A) commitment to a common purpose. B) adequate compensation. C) strong presentation skills. D) homogeneity among members. E) striving for perfection.
Loss adjusters perform all the following functions except:
A) investigate claims to determine if fraud is involved B) negotiate with the insured on the amount of damage claims C) recommend denial of claims D) act as the company's lawyer if the case goes to court