Another name for an automated routing unit for the telephone is ____________
a. answering service
b. voice mail
c. answering system
d. posting information on the office door
b
RATIONALE: Another name for an automated routing unit for the telephone is voice mail.
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Which of the following are short documents intended to convey a single message for interoffice use?
A. Memos B. Reports C. E-mail messages D. Formal business letters
Which rationale best explains the reason for wearing a high-visibility safety vest at the scene of a motor vehicle collision?
A) Wearing the vest makes you easily identifiable as an EMT B) The use of the vest can increase your visibility to passing drivers at the scene of an accident C) Federal law requires that you wear the vest or the EMS system can be fined D) The vest increases your visibility to bystanders and protects you from blood and body fluids
The major artery that supplies all other arteries with blood is the:
A. brachial. B. carotid. C. aorta. D. femoral.
When you enter a situation in which everyone is under stress, it is important to remember that:
A) most people respond to stress with isolated bouts of violence. B) all human beings respond to stress in almost identical ways. C) an authoritative tone of voice will quickly defuse the situation. D) there is no guarantee that people are going to behave appropriately.