A functional approach to problem-solving contains all the following stages except one, which is _____

A. understanding the problem
B. marshalling a range of alternatives
C. assessing how the decision will be put into effect
D. assessing positive consequences of alternatives
E. assessing negative consequences of alternates


ANS: c

Communication & Mass Media

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Which method of introducing a presentation is used in the following example? "[Hold up soda can.] How many of these have you had today? [Hold up a bottle of water.] How many of these have you had today? Probably not enough

I learned this lesson the hard way." a. use a metaphor b. quote someone c. tell a story d. ask a question e. refer to the place or occasion

Communication & Mass Media

Eye scan involves glancing at a specific section of your notes or manuscript and then looking up at your audience to speak

Indicate whether the statement is true or false

Communication & Mass Media

The social learning theory demonstrates that mass media merely reflect behaviors found in their audiences and cannot induce behavioral changes

Indicate whether the statement is true or false.

Communication & Mass Media

There are certain aspects that are expected by communities, all EXCEPT ______.

A. exclusivity B. tone C. consistency D. influence

Communication & Mass Media