A “walk in” customer arrives and the qualified technician to do the job is busy with work. The service consultant should:

A. Let an unqualified technician do the work
B. Schedule the customer for a later date when the qualified tech can do the job
C. Promise the customer the job will be done today
D. Have the qualified technician stop the current job and start on the “walk in “ customer’s
job


B. Schedule the customer for a later date when the qualified tech can do the job

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A 1% slope is the equivalent of approximately how many inches per foot?

a. ? b. ¼ c. ½ d. 1

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All of the following statements are true EXCEPT:

A. hybrid vehicles have a separate and unique cooling system for the engine. B. the ICE can be off for periods of time while the vehicle is under electric motor power alone. C. the engine does not always generate and maintain heat. D. the cylinder head must be cold prior to a cold start.

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The reciprocating member of a cam is called the ________

Fill in the blank(s) with correct word

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____________________ width is the length of time, in milliseconds, that a component is energized.

Fill in the blank(s) with the appropriate word(s).

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