In the United States, what is perhaps the single most important rule for polite and appropriate listening during public speaking?

a. Maintain eye contact.
b. Take notes.
c. Focus on nonverbals.
d. Agree with the message.


Answer: a

Communication & Mass Media

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Relational listening is best characterized as the ability to ______.

a. accurately paraphrase a message b. understand how communication affects the relationship and vice versa c. receive sensory stimuli d. perceive and focus on sensory stimuli

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In order, Duck's phases of ending a relationship are:

A) intrapsychic, confidant/dyadic, social, and grave-dressing B) intrapsychic, social, confidant/dyadic, and grave-dressing C) confidant/dyadic, social, termination, and grave-dressing D) confidant/dyadic, termination, social, and grave-dressing

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According to interaction appearance theory, which factor is the strongest at helping you change your original impressions of someone?

a. more interaction with that person b. the use of selective attention c. incorporating mindfulness d. seeking feedback

Communication & Mass Media

When your purpose is to change minds or actions of the audience you are engaging in ___________

a. entertaining b. informing c. persuading d. situating

Communication & Mass Media