Research indicates that poor eye contact

a. does not affect audience comprehension
b. has a negative impact on audience comprehension
c. actually forces listeners to pay more attention to a speech
d. neither helps nor hurts a speaker


Answer: b

Communication & Mass Media

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Teri was meeting with her new supervisor to review the duties involved in her new position

As Teri listened, she was feeling fearful that she would overlook or forget something she heard at the meeting. What should she do to improve her listening skills? A) Nothing, this is just receiver apprehension. B) Become involved by mentally repeating information. C) Ask her supervisor to speak more slowly. D) Move the conversation to a different time of day.

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What is the relationship between communication and culture?

What will be an ideal response?

Communication & Mass Media

Melissa has selected a topic and completed her research. She now wants to arrange her ideas in a systematic and meaningful way before she commits them to paper in a standardized form. What speech development step is Melissa focusing on?

A. synthesizing B. forecasting C. organizing D. arranging

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In terms of collaborative conflict resolution, "positions"

a. must be defended for both partners to reach their goals. b. are reasons why we have come to a specific solution. c. are reasons that underlie interests and are varied and diffuse. d. are conclusions that we believe we need to defend and are specific solutions to interests. e. None of the above

Communication & Mass Media