What does a credit card company charge to cardholders simply for the privilege of having the card which can range from $10 per year to hundreds of dollars per year?
A) 100
B) Annual Fees
C) They don't charge fees
D) 1% only
E) $10 per purchase
B) Annual Fees
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Which of the following statements is the best example of a trial close used by a salesperson selling refrigerator units to supermarkets?
A. "How does the ease of mobility of this unit compare with that of other refrigeration units you have seen?" B. "Are you interested in how the oversized coil works to keep food cold and eliminate frost?" C. "How does a savings of $30 per month on your refrigeration electricity bill sound?" D. "Do you think you'd be interested in buying the optional illumination signage that comes with our units?" E. All of these are examples of trial closes that could be used by a salesperson selling refrigerator units to obtain buyer commitment.
Which of the following is an advantage of decentralization?
A) It allows top-level management who normally work at corporate headquarters to get involved with the day-to-day decisions that need to be made at lower levels. B) It allows managers to focus on their own area of responsibility rather than what is best for the company as a whole. C) It allows decisions to be made in a more timely manner. D) It requires very little as far as manager training costs.
The U.S. government awards for quality achievement are called the Malcolm Baldrige National Quality Awards
Indicate whether the statement is true or false
________ needs are concerned with things that involve a person's interaction with others.
A. Safety B. Physiological C. Biological D. Social E. Personal