The use of integrated systems generally helps organizations achieve their objectives
Indicate whether the statement is true or false.
T
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Which statement is true regarding courtesy during negotiations?
a. Knowing your facts is more important than courtesy. b. Allowing someone to save face is very valued in some cultures. c. Courtesy will not clarify misinterpretations. d. Courtesy is harder to achieve with a mediator.
Integrating the firm’s unique competencies with customer needs, market structures, and technologies together with their manufacturing, sales, and distribution capabilities is the key feature of _______________.
a. Market-technology linkages b. Sales distribution management c. Capability led innovation d. Integration management
The internet service provider industry in the country of Megalopolis is an industry characterized by the presence of strong network effects, high brand loyalty, high economies of scale, and proprietary technology among incumbent firms. Thus, in the internet service provider industry, the
A. threat of new entrants is most likely low. B. bargaining power of buyers is most likely low. C. threat of substitutes is most likely high. D. entry barriers are most likely nonexistent.
Six sigma is a quality standard that specifies a goal of no more than ________ defects per million opportunities.
A. 1 B. 7.3 C. 10 D. 3.4