In identifying a process against which to benchmark a particular process, a company should ______.

a. choose a process only from an ISO-certified firm
b. choose a process in a firm in any industry
c. choose a process in its own company
d. choose a process in the same department


b. choose a process in a firm in any industry

Business

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A bakery has experienced a slow and steady increase in demand for its products. The bakery is most likely experiencing which time series demand component?

a. Trend b. Seasonality c. Cyclical d. Random variation

Business

Which of the following is a common criticism of deontological ethical theories?

a. They are excessively pragmatic. b. They are rigid and excessively formal. c. They only consider actions by their motives. d. They fail to consider universal principles.

Business

Materials management can be considered a balancing act because:

I. there are trade-offs between customer service and the cost of providing the service. II. priority and capacity must be balanced. A) I only B) I and II C) neither I nor II D) II only

Business

The implementation of a pro-active ethics program is expected to result in ________

A) a positive corporate image and increased respect, but is not expected to affect cash flows B) an increased share price resulting from a decrease in risk, but is not expected to affect cash flows C) a positive corporate image and increased respect, but is not expected to affect share price D) a positive corporate image and increased respect, a reduction in risk, and enhanced cash flow resulting in an increase in share price

Business