Match the following terms with the correct definition.
A. putting someone else's needs before your own
B. being helpful, understanding, working in a friendly manner
C. a calm demeanor in all situations
D. doing and saying appropriate things
E. sharing feelings at appropriate times
F. understanding the feelings of others
A. courtesy
B. kindness
C. patience
D. tactfulness
E. sympathy
F. empathy
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A patient experiencing command hallucinations would most likely tell you:
A) His arm is stiff and cannot be bent B) He sees worms and parasites crawling on his arm C) His arm smells like rotten meat and is dead D) He was told by Zeus that he must amputate his arm so he will not die
Why would an office need to use a non-alphabetic filing system?
a. If the practice mostly sees patients on a one time basis b. If the practice took over another practice that did not use an alphabetic system c. If the records are kept where unauthorized users may see the files d. If the records are kept under lock and key
What is one important action health care workers can take to decrease the spread of infection with patients in isolation?
a. Refuse to perform survival procedures on isolation patients until the precaution has been lifted. b. Perform procedures on immunosuppressed patients on weekends and during late shifts. c. Explain to patients in isolation that they have contaminated body fluids that cannot be tolerated by the health care workers caring for them. d. Perform handwashing before and after close patient contact and in between patients.
Which of the following is NOT one of the three lines of defense for infection?
a. Anatomic barriers c. Immune response b. Febrile response d. Inflammatory response