Teece uses the term ________ to describe a company's ability to identify and assess opportunities outside the company.
A. sensing
B. transforming
C. appraisal
D. seizing
E. evaluating
Answer: A
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What should be avoided when granting claims and requests for adjustment when your company is at fault?
A) Blaming anyone in the organization by name B) Going into the details of how you plan to resolve the situation C) Starting with the assumption that the information the customer provided is correct D) Openly sympathize with the customer's situation E) Take or assign personal responsibility for setting matters straight
Which of the following is NOT one of the coaching capabilities identified by Dubrin (2005)?
a. Discouraging negative actions b. Encouraging positive actions c. Creating protégés d. Monitoring performance
Who is (are) the most referenced researcher(s) identifying five major dimensions on which cultures differ?
A. House et al. B. Adler and Bartholomew C. Hofstede D. Lord and Maher
Venue under the FOIA and Privacy Act permits a lawsuit in any of the following
except: a. where the records are located b. where the complainant resides c. the District of Columbia d. where the incident or occurrence that the information pertains to occurred