The following are all ways to increase the potential for growth from feedback except:
A. Expecting to learn something important
B. Actively listening
C. Overlooking feedback that is incorrect and acting on feedback that is correct
D. Accepting the validity of the message
C
Feedback to Correct Answer
Your approach to (or attitude about) hearing feedback will determine its usefulness. For example, expecting to learn something important, actively listening and accepting the validity of the message (if appropriate) are important to your potential for growth from feedback.
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The authority hierarchy affects two-way communication because high status people tend to talk more
a. True b. False
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Answer the following statement true (T) or false (F)
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A. empowerment approach B. empathic approach C. visual means of communication D. transactional approach
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