Many service providers are considered retailers because they
A. provide their services directly to ultimate consumers.
B. focus on large market segments and institutional buyers.
C. sell their services from a single store location.
D. employ only a small number of people.
E. require a high initial start-up cost.
Answer: A
You might also like to view...
List any three strategies to effectively serve customers with mobility or motion impairments.
What will be an ideal response?
According to Adam Smith’s writings, in which of the following ways would piece-rate incentives differ from excessive division of labor?
a. They would create a net outflow of workers instead of inflow. b. They would create less competition for skilled labor, not more. c. They would lower a worker’s income instead of raising it. d. They would hurt a worker’s physical health rather than mental health.
When making a difficult decision, Emma tries to treat people the way she would want to be treated. It appears Emma is using the _________ ethical approach.
A. Golden Rule B. four-way test C. stakeholders’ approach D. discernment and advice
The ______ is the inner or private self that consists of thoughts and feelings that cannot be directly known by others.
A. self-schema B. cross-cultural interaction C. intercultural interaction D. social identity