What helped to make President Barack Obama such an effective communicator?
A) his natural, easygoing, believable style
B) his ability to make it "All Obama all the time"
C) his expertise in maximizing social media
D) his expert public relations staff
A
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Select the practice that is not a form of consumer manipulation.
A. Ads aimed at elderly population for such goods as Medicare supplementary insurance, casinos and gambling, nursing homes, and funeral services B. Cigarette advertising aimed at children C. Selling an extended automobile warranty or theft protection products to a customer who is anxious about the whole process of buying an automobile D. Researching the criteria that a typical buyer uses to select a particular make and model of automobile
Which of the following is NOT one of the critical elements of an operations strategy?
a. customers b. core competencies c. critical success factors (CSFs) d. readily available resources
Work rules that limit the use of part-time or temporary employees limit _______________________ flexibility.
Fill in the blank(s) with the appropriate word(s).
In a meta-analysis of the relationship between state positive affect and job satisfaction, researchers found
a. a negligible relationship between the two b. an impressive positive correlation between the two c. a small negative relationship between the two d. the relationship between state positive affect and job satisfaction disappeared once the researchers controlled for satisfaction with the core job facets (pay, supervision, coworkers, etc.)