Principled negotiation requires a group to focus attention on
A. logic of the arguments presented.
B. facts rather than the feelings of the members.
C. positions taken by the competing parties.
D. expressing their needs and searching for alternatives that meet those needs.
E. the standards of critical thinking.
Answer: D
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Adapting to your audience and the situation should begin
a. after you have written and memorized your speech. b. immediately after you receive a public speaking assignment or engagement. c. immediately before you receive a public speaking assignment or engagement. d. after you have researched and outlined the main points of your speech.
Equalization used to help define instruments and keep masking to a minimum is called:
a. subtractive equalization b. complementary equalization c. shelving equalization d. culumative equalization
Organizational ________ are repeated behaviors that provide a familiar routine to an organization's experiences.
A. rituals B. roles C. rules D. rites
What makes competent communication possible? Generally there are two starting points—individual or social/cultural. People can engage in competent communication primarily either because: 1) individuals
have the ability to adjust and adapt their communication to different persons and situations; or 2) individuals socialized in the same culture come to share common knowledge about what is appropriate and effective communication. In a high context culture ____________. A. there would be less need to adjust and adapt one's communication B. there is a close connection between culture and society C. the communication norms and rules would be highly visible D. communication tends to be more strategic and goal-directed E. competent communication is more ability or skill-dependent