The data a sink receives and often what data a source provides are fixed
Indicate whether the statement is true or false
TRUE
Explanation: Because sources and sinks are outside the system we are studying, they are considered fixed.
CL
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Customer expectations are based on a customer's knowledge and experiences.
Answer the following statement true (T) or false (F)
Service-oriented businesses take the same approach to pricing their "product" as product-oriented businesses
Indicate whether the statement is true or false
According to the economic model of corporate social responsibility (CSR), the sole social responsibility of a business is to:
A. go beyond legal responsibilities to cater to the needs of the society. B. analyze the defects in society and design products to overcome these defects. C. fulfill the economic functions that it was designed to serve. D. think beyond economic ends that have to be met to help society.
Which of the following is the main reason for conflict?
A. People try to find humor in difficult situations. B. People use reflecting statements to aggravate problems. C. People tend to be empathic toward their colleagues. D. People assume that their expectations match the ones others have.