During a three-month period, a registered nurse has missed work on 6 occasions due to an unreliable car or an ill child. Another nurse has missed 10 days due to minor foot surgery. Which nurse is the more reliable employee?
1. The nurse who has missed due to voluntary absence
2. The nurse who missed because of involuntary absence
3. The nurse who missed voluntarily because she is healthier
4. Neither, because of excessive absenteeism
2
Explanation: 1. Employees have personal lives and personal issues that occasionally conflict with work. The
nurse with the involuntary absence is due to illness. The nurse who had voluntary absences
had fewer days absent, but the absences were for reasons over which the nurse had control.
The nurse with the involuntary absence is more reliable because the absence is less frequent
and out of her control.
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