In service applications, the term _____ is generally used to describe a nonconformance
a. cycle
b. unit
c. error
d. trend
c
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The trigger for the payroll process "pay employees" is the payroll register
Indicate whether the statement is true or false
In computing the net profit margin:
a. All of the answers are correct. b. nonrecurring items should not be included in the numerator. c. noncontrolling interest should not be included in the numerator. d. a net other income distorts the net profit margin.
A support salesperson who usually advises customers on product characteristics and application, system design, and installation procedures is a(n)
A. trade salesperson. B. new-business salesperson. C. tech support worker. D. missionary salesperson. E. technical salesperson.
In the single-server model the:
A) customers are assumed to arrive at constant intervals of time. B) variability of customer arrivals is most often described by a Poisson distribution. C) mean of the distribution of customer arrivals must be greater than the variance of customer arrivals to get meaningful results. D) probability of n arrivals in T time periods comes from a normal distribution.