In order to develop our sense of empathy, we need to:
A. Learn to listen with the third ear
B. Learn to sympathize with the client
C. Learn to use the phrases and speech patterns of the client's culture or subculture
D. Realize that the client does not need to be talked down to, that he or she can understand the advice we give
A
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All of the following are purposes served by identifying steps to a goal EXCEPT a. deciding when to end work with the client. b. providing a roadmap to reach a MAPS goal
c. providing an important learning experience to the client. d. enhancing hope.
What is the range of the following numbers? 9, 12, 14, 18, 22
a. 5.5 b. 13 c. 14 d. 22
The primary contribution of the administrative management theories of management to today's management theories is:
A. The idea that good management can be taught. B. The principle that no manager should supervise more than eight people. C. The requirement that the fourteen management principles can never be violated. D. The understanding that tenure or permanent employee status destroys initiative.
The two dimensions in resiliency are experience and intellect.
Answer the following statement true (T) or false (F)