E-mail etiquette has specific guidelines and preference especially in the workplace. Which of the following are correct tips for communicating via e-mail? Select all that apply
a. be brief and reply sparingly as appropriate
b. reply immediately to an angry message
c. use good judgment as e-mail may not be private
d. use clear subject lines
e. do not forward e-mail messages from others without their permission
f. use capital letters generously for emphasis
A, C, D, E
E-mail communication has recommended guidelines and expectations as with any other form of communication. Some tips for e-mail communication are: no capital letters, be brief, use clear subject lines, cool off before responding to an angry message, forward e-mail messages from others only with their permission, use good judgment because e-mail may not be private.
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