In a research of asynchronous online mediation using simulation disputes, which of the following did Hammond find?
a. Mediators who used a facilitative style reported that they felt they needed to become more directive and evaluative.
b. Mediators who used an online facilitative and evaluative mediation styles reported they became less congruent.
c. Individuals who role-played the disputants indicated the mediators should be less proactive and directive.
d. The asynchronous nature of the mediations encouraged the mediators to be concerned more about the body language than the conflict itself.
a. Mediators who used a facilitative style reported that they felt they needed to become more directive and evaluative.
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