The ______ is a technique developed by Richard Muther, used to design new layouts or change old ones based on qualitative criteria.
a. cost optimization method
b. relationship rating method
c. line balancing method
d. factor rating method
b. relationship rating method
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IBM employs the term ____________ to describe the deconstruction (or unbundling) of a company's activities and subsequent reconstruction into ____________ (as opposed to a value chain) in which value is created by businesses and their suppliers,
buyers, and partners by combining and enhancing the component services collectively provided by participants. a. conglomerating; value portfolios b. componentization; value nets c. delimiting; servicescapes d. delimiting; service portfolios e. conglomerating; service portfolios
________ is what we describe when people ask us what ideas govern our actions.
A) Espoused theory B) Theory-in-use C) Spoken theory D) Governing theory
Constant payments are required each period in a lease's term in a _____ lease
a. graduated b. percentage c. straight d. net
Which type of social media user posts comments, ratings, and reviews of products and services on blogs and forums?
a. Critics b. Spectators c. Joiners d. Inactives