A nurse is working with a team to learn more about what its most important accomplishments have been and to identify what changes are desired. Which of the following would be the meth-od used to accomplish this task?
a. Compare job descriptions
b. Analyze mission and goals
c. Brainstorm
d. Develop charts and diagrams
ANS: C
The best method of discovering what could be the most important accomplishments of the team and what changes are desirable is brainstorming. Brainstorming involves getting everyone's input about a possible process situation, with no team member criticizing the suggestion. Comparing job descriptions, analyzing mission and goals, and developing charts and diagrams would not lead to as much discovery as brainstorming.
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