Emotional labor is when
A. work requires workers to project only their true feelings to coworkers and customers.
B. work requires someone to project an image to a client despite what they are feeling.
C. workers have to "unwind" at the end of the day from an emotionally draining day at work.
D. a person's "labor" is primarily comprised of thinking and creativity.
Answer: B
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_____ refers to assigning students to specific education programs and classes on the basis of test scores, previous grades, or perceived ability.
A. Tracking B. Grouping C. Biasing D. Affirmative action E. Achievement
Which of the following data sets shows the greatest variability?
a. 9, 10, 11 b. 0, 5, 9 c. 50, 60, 170 d. 31, 33, 35
Discuss briefly the different types of tea.
What will be an ideal response?
Which of the following is TRUE of the disassembly of global e-waste?
A. The Global North has the technologies to destroy large amounts of the Global South's e-waste and thus receives a disproportionate amount of global e-waste. B. It requires skilled technicians to remove the valuable components and elements. C. It is done by churequeros in Managua. D. It can be transformed into work, jobs, and profits.