The text suggests that while ______ can facilitate treatment, workers must also assess how much of it a group can support while still functioning.
a. cohesiveness
b. tolerance
c. heterogeneity
d. self-disclosure
Ans: C
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Jim has an HMO plan and Kendra has a PPO insurance policy. Which of the following is probably true regarding Jim and Kendra's health care?
A. Jim pays a larger deductible than Kendra. B. Kendra has a smaller copay than Jim. C. Kendra has no "gatekeeper" primary care physician, while Jim does. D. Jim pays a larger premium than Kendra.
Why are goals important?
A) ?They set the direction and focus of the work to be done. B) ?They encourage the client to trust the practitioner. C) ?They make the client feel happier. D) ?They are always stated in negative terms.
Normalization is a concept that was first developed in
A) The Scandinavian countries in the 1950s B) The Soviet Union shortly after the close of World War I C) France in the 1830s D) The United States in the 1920s
The following is a suggestion for emphasizing the importance of communication during conflict resolution:
A) ?Enter into the conflict even if you do not have a clearly established reason for doing so, because the conflict itself will help you establish the reason. B) ?Entering into a conflict when you are angry is good because you then have a high energy level. C) ?Avoid including positive statements and feedback along with the negative aspects of confrontation because they will only detract from your goal. D) ?Do not begin a confrontation when you are angry because anger makes you lose your objectivity.