The management of a community hospital is trying to encourage a more collaborative environment among staff members. Which concept is most important for management to develop first?
a. Post educational posters about how well collaboration is being performed
b. Highlight that no single profession can meet the needs of all patients
c. Provide meetings for each department on how their role affects patients
d. Begin implementing evaluations of collaborative skills on annual performance reviews
ANS: B
Recognizing that collaboration needs all professions to provide patient-centered care is an important first step to implementing a different philosophy in the hospital. Posting an evaluation of performance before education will not encourage participation. Collaboration requires an understanding of more than your own discipline. It is unfair to evaluate staff on a requirement that they have not been introduced to.
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