A terminated employee files a grievance against the nurse manager. Which of the following items would benefit the employee?
1. The nurse manager kept the employee informed of expectations and performance.
2. The nurse manager documented frequent problems with no coaching.
3. The nurse manager addressed problems in a timely manner.
4. The nurse manager kept the human resources department informed of employee policy violations.
2
Explanation: 1. If the nurse manager has identified a problem, there must be documented attempts to correct
the behavior through coaching, discipline, and/or punishment. Keeping the employee
informed of expectations and performance, addressing problems in a timely manner, and
keeping HR informed of policy violations are all appropriate actions by the manager.
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