Discount stores typically fall into the ________ group with respect to margins and volume
A) mixed-markup, high-volume
B) low-volume, mixed-markup
C) low-volume, low-markup
D) high-volume, low-markup
E) high-markup, lower-volume
D
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Which of the following does not have to be shown for copyright protection to be granted?
A. The work is fixed in a durable medium. B. The work exhibits some degree of creativity. C. The work is original. D. The work has a present or potential value.
In assessing how much situational control he has, a manager should consider which of the following?
A. Amount of socialized power B. Subordinate readiness C. Level of transformation D. Amount of task structure E. Ability of staff
In a BPMN activity diagram, what does the following symbol represent?
A. A looping collapsed subprocess. B. An exception event. C. An expanded subprocess. D. A connection made to another swimlane in the process.
Which of the following statements is not true?
A. A balanced scorecard is an integrated set of performance targets, both financial and nonfinancial, that are derived from an organization's strategies about how to achieve its goals. B. Total quality management (TQM) seeks to continuously improve the government's ability to meet or exceed demands from customers who might be external, such as taxpayers and service recipients, or internal, such as the customers of an internal service fund. C. Customer relationship management (CRM) systems create an integrated view of a customer to coordinate services from all channels of the organization with the intent to improve the long-term relationship the organization has with its customer. D. Service efforts and accomplishments (SEA) reporting links customer (taxpayer and other resource provider) satisfaction to improvements in the operating systems and processes used to provide goods and services.