Which of the following factors is the MOST likely reason consumers change providers of a service?

A) core service failure
B) service encounter failure
C) pricing
D) attraction by competitors
E) ethical problems


A) core service failure

Business

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What type of interview is based on the theory that past behavior predicts future performance?

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One meaningful check on administrative agencies is judicial review

a. True b. False Indicate whether the statement is true or false

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A person designated by a principal to do all acts that can be legally delegated to an agent is a:

a. universal agent b. special agent c. gratuitous agent d. general agent e. none of the other choices

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Conditions that data must satisfy are called ____________________

Fill in the blank(s) with correct word

Business