A part of the project management plan that is the baseline of the scope of a project and includes the project scope document, WBS, and WBS dictionary best defines
A) network diagram.
B) definitive schedule.
C) WBS.
D) scope baseline.
D
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When American Airlines asked how many first-class passengers would purchase in-flight Internet service at $25, they were conducting ________ research
A) causal B) exploratory C) secondary D) ethnographic E) descriptive
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Indicate whether the statement is true or false
The FedEx delivery person decides to punch out a customer who is wearing a "What Would Jesus Do?" t-shirt because the delivery person secretly hates Christians. Who is liable?
A) The delivery person. B) FedEx. C) Both of the above. D) None of the above.