Rob only has 30 minutes off for lunch, so he typically goes somewhere within a block or two of his building, and is careful about what he orders. This is an example of which situational influence in the purchase decision process?

A. social surroundings
B. antecedent states
C. temporal effects
D. purchase task
E. physical surroundings


Answer: C

Business

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Fill in the blank(s) with correct word

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A cashier who purposely undercharges a customer or allows a friend to walk away without paying for items would most likely be accused of which of the following?

A) sweethearting B) experiential shopping C) retail borrowing D) off-price retailing E) customer profiling

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A. $4600 favorable B. $7600 favorable C. $7600 unfavorable D. $4600 unfavorable

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__________ is the process of introducing new employees to the organization and to their jobs.

A. Development B. Assessment C. Orientation D. Maintenance E. Tutoring

Business