The overuse of coercive power will result in ______.
a. success
b. the eventual achievement of one’s goals
c. forced intellectual stimulation
d. resistance or feelings of helplessness on the part of followers
d. resistance or feelings of helplessness on the part of followers
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A committed fixed cost can
a. never be eliminated. b. be eliminated in the short term and in the long term. c. be eliminated in the long term but not in the short term. d. be eliminated in the short term but not in the long term.
The purpose of using presentation aids is not to ______ your spoken words.
a. replace b. reinforce c. confuse d. customize
Which of the following is a key performance indicator of the customer perspective in a balanced scorecard?
A) defect rate B) employee satisfaction C) gross margin growth D) number of repeat customers
Which of the following is untrue regarding closely held corporations?
A) Most corporations in the U.S. are closely held. B) In most states, closely held corporations are subject to the general incorporation statute governing all corporations. C) Shareholders usually have little voice in the management and control of the business. D) Some states have enacted special legislation to accommodate the needs of closely held corporations.