It is especially important for speakers to emphasize the relevance of what they have to say when dealing with a(n) ________ audience.

A. conflicted
B. hostile 
C. sympathetic 
D. apathetic


Answer: D

Communication & Mass Media

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Which of the following is TRUE of affective orientation (AO)?

a. Females report lower levels of AO. b. Males report lower levels of AO. c. AO and sex differences are not related. d. Low AOs read nonverbal messages well.

Communication & Mass Media

Eileen wants to break up with Kobi, but doesn't have the heart to tell him, so she starts constantly criticizing him. Eileen secretly hopes that Kobi will take the hint and ask to end their relationship. Eileen's approach is an example of the indirect strategy of __________.

A. cost escalation B. withdrawal C. pseudo-de-escalation D. negative identity management

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Narratives help to improve listening at the comprehend stage

Indicate whether the statement is true or false

Communication & Mass Media

Collectively, the values and perceptions of a cultural group represent its ________.

A. history B. worldview C. beliefs D. communication patterns

Communication & Mass Media