A medical-surgical nurse manager has been informed by other nursing staff of a nurse?s lack of certain unit-specific skills. The manager informs the staff the matter will be addressed
Which of the following would be an appropriate action by the manager? 1. Inform the nursing staff the matter is none of their concern.
2. Address the matter with the staff development nurse.
3. Address the matter during the nurse?s annual appraisal.
4. Meet with the nurse to discuss the matter and develop a plan of action.
4
Explanation: 1. Meeting with the nurse to discuss the issues allows the manager to assess what skills are
lacking and develop a plan of action. The matter is a concern for the nursing staff because they
have to work together and provide competent nursing care to the clients. Addressing the
matter with the staff development nurse may occur once an action plan has been determined.
Addressing the matter during the nurse?s annual appraisal is inappropriate; this type of issue
must be addressed immediately, and client care may suffer as a result of the nurse?s lack of
competence.
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